workflow

Informative Workspaces: Using White Boards to Increase Productivity and Build Trust

Effective communication attained through transparency is a sure way to build or improve trust in any organization. When people see that we have nothing to hide, get visibility into our operations, and assess real progress rather than “reported” one – this builds trust, and creates cohesion. I spoke with one CTO who builds transparency into [...]

Databases are Software, Too

Common sense says that databases deserve to be managed just as other components of a computing solution are.  Development and IT staff have strong traditions about how to maintain such “computer stuff” as applications, servers, printer drivers, and so on.  When it comes to databases, though, organizations often behave as though all we’ve learned about [...]